Privacy Policy

Genvox Inc. ("Cited Alpha," "we," "us," or "our") operates the Cited Alpha platform and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Information You Provide

• Account registration details (name, email address, password)
• Billing and payment information processed through third-party providers
• Communications you send to us (support requests, feedback)
• Content you create or upload through our services

Information Collected Automatically

• Device and browser information (type, operating system, language)
• IP address and approximate location
• Usage data (pages visited, features used, timestamps)
• Cookies and similar tracking technologies

2. How We Use Your Information

• Provide, maintain, and improve our services
• Process transactions and send related notices
• Respond to your requests and support inquiries
• Send product updates and marketing communications (with your consent)
• Monitor and analyze usage trends to enhance user experience
• Detect, prevent, and address fraud or security issues

3. Sharing of Information

We do not sell your personal information. We may share data with:

• Service providers who assist in operating our platform (hosting, analytics, payment processing)
• Legal authorities when required by law or to protect our rights
• Business transfers in connection with a merger, acquisition, or sale of assets

4. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain data as required by law or for legitimate business purposes.

5. Security

We implement industry-standard technical and organizational measures to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data
• Object to or restrict certain processing activities
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at CitedAlpha@163.com.

7. Cookies

We use cookies and similar technologies to remember preferences, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at CitedAlpha@163.com.

Genvox Inc., Shanghai, China